IT Teams

We offer support both during office hours, and also emergency support over evenings, weekends and holidays to help in case of emergencies

Several years ago we increased the ‘max connections’ value on our mariadb installations from the default of 100, to 5,000 .  We also moved from myisam to innodb, allowing multiple active transaction changes to the database at the same time.  We have never since had a problem with the number of database connections.  Our largest sites have about 20 PoS stations, and very busy, including with online booking too.  We also implement stress testing on databases.  So far no problems

Yes, we help all our customers with entering their initial products, tickets and screens so that by the time you open your doors, your PoS is already fully configured.

Yes, business critical systems like a cinema PoS should not rely exclusively on an internet connection. For 50p or 50c/day there is no reason not to have the safety of a dedicated server in every cinema.

For me these API needs seem normal cinema functions and Tapos should be able to handle these. But is there something that you want to comment or would like to have more information about?
For display you have full API option, and also a simple xml feed that includes performance data etc which is probably quicker to implement. And there is also the native digital signage.