About

We believe cinema is a force for good

A hundred years in cinema

Our history starts with Managing Director Alan Roe’s great-grandfather: Jack Roe.

In 1913, Jack Roe wrote ‘Cinematographic Engineer’ on his wedding certificate. By the 1920s, he was working for the film studios on Wardour Street (Film Row) in London. It was during this time that he founded his cinema supplies company, Jacro.

In the rapidly evolving industry of the 1920s and 1930s, Jacro was fast to adapt. It imported cinema carbons and reconditioned film spools when metal was scarce. It also went on to invent high-density film spacing, the centralized automated phone system, the PLC-based cinema automation, and the hybrid cinema POS system. In the 1980s, Jacro started installing computer hardware and developing software. Ten years later, its software was combined to form a new ticketing and POS system: Tapos.

Tapos: A legacy of care

Tapos combines the expertise accrued during 100+ years in the cinema industry with the fast-paced energy of a global tech company. For us, it is about more than continuing the Jacro legacy. We are driven by the belief that cinema is a force for good, helping to strengthen communities and improve mental health. This underpins the development of every new module and feature in the Tapos system. Our mission is to genuinely help cinemas – and the people who work for them.

Our values

We are here to provide scalable software that strengthens cinemas and entertainment venues. We want to make day-to-day operations easier while helping cinemas take their customer experience to the next level. We strive to provide a happy and healthy place to work. And we are committed to reducing our carbon emissions every year.

The Tapos formula

fast efficient cinema sales

Know the
industry

During our 100+ years in the industry, we have always stayed on top of the latest technologies, both inside and outside the box office.

Listen to the customer

More than 70% of our features have come from conversations with our customers. We listen to their needs and then develop a solution to benefit everyone.
customer notifications

There is no such thing as a stupid user

But there is stupid software. If our software invites or allows a user to do something wrong, it is a design issue and must be designed out.
fast efficient cinema sales

Love our planet

We are in the midst of a climate emergency and must reduce our carbon emissions annually. We are also committed to finding ways our software can help our customers do the same.

Love cinema

Cinema is a force for good offering relaxation, education, and mental enrichment. Boosting cinema audiences responsibly strengthens communities and can improve lives.
customer notifications

Be kind

Be kind to our customers and colleagues, ourselves, and our families.

Meet the team

We are here to provide scalable software that strengthens cinemas and entertainment venues. We want to make day-to-day operations easier while helping cinemas take their customer experience to the next level. We strive to provide a happy and healthy place to work. And we are committed to reducing our carbon emissions every year.
Alan Roe

Alan Roe

Managing Director

Having worked part-time with Jacro since 1995, Alan became the CEO of Jack Roe USA Inc in 2010, and Group Managing Director in 2015. Alan has successfully navigated the transition from 35mm supplies to being a market leader in cinema ticketing systems, providing invaluable experience in change management and what it takes to succeed.

Alan has a First Class Honours degree in Physics (2004), and an Executive MBA from Nottingham University (2018). He was President of the Internal Cinema Technology Association from 2018-2021.

When he’s not working, he can be found behind an old camera or running along the nearest beach.

Ben Saunders

Director of Product and EMEA

Ben Saunders joined Jacro as IT support in 2008. With an education in network security one of his first tasks was overseeing the implementation of PCI:DSS. He’s passionate about finding new innovations to benefit cinemas.

A keen interest in technology was kindled at an early age; he was introduced to Windows at age 8 and installed his first Linux operating system at 11 (for which he remains a strong advocate over 20 years later).

But it’s not all about IT. Ben speaks French and German and is fluent in Norwegian.

Nigel Rowberry

Director of Development

Nigel has been developing software for longer than he cares to remember. His involvement began when he developed the very first version of the system. Of course, he didn’t stop there and has been making improvements ever since with particular emphasis on the card processing systems.

Nigel began his career in customer support before founding his own software company in 1992. A keen advocate of open-source software, he was among the first in the UK to implement the then-obscure operating system, Linux. This commitment to Linux continues, ensuring Tapos remains a cost-effective solution for cinemas all over the world.

Nigel has a degree in Philosophy from St Andrews University, Fife. He is married with three grown-up children and lives in Gloucestershire.

Paul Gray

Global Sales Manager

Paul is a dedicated and passionate professional who has quickly established himself as a competent professional in the world of cinema software.

Before entering the world of cinema, Paul worked in the telecommunications industry. He has a strong background in B2B sales and has demonstrated his ability to build strong relationships with clients.

Outside of work, Paul has a passion for hobby drone flying and martial arts, specifically BJJ and kickboxing.